Privacy Policy
This Privacy Policy (“Privacy Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from emoswine.com, sfwineshop.com, or soigner.io (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that refer you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and telephone number. We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We generally use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, particularly your IP address, and more generally to improve and optimize our Site.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above.
We also use Google Analytics to help us understand how our customers use the site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise to protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
You may opt out of targeted advertising through the applicable advertising platforms and services.
Do Not Track
Please note that when we detect a “Do Not Track” signal from your browser, we do not alter the Site’s data collection and usage practices.
Your Rights
If you are a resident of Asia or Europe, you may have the right to access the Personal Information we hold about you and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information provided below.
Additionally, if you are a resident of Asia or Europe, please note that we may be processing your information in order to fulfill a contract we have with you or to pursue our legitimate business interests described above.
Please also note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 21.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@soigner.io.
California Consumer Privacy Policy
This supplemental California Privacy Policy discloses our data processing practices as required by the California Consumer Privacy Act of 2018 (“CCPA”) and California law. This supplemental California Privacy Policy became effective January 1, 2020, and will be updated periodically, as applicable.
California Privacy Rights
California law gives residents the right to request information regarding the categories of Personal Information we share with third parties for those third parties’ direct marketing purposes. Unless you request or consent to it, we do not sell any Personal Information to third parties for their own direct marketing purposes.
California law also gives residents the right to request access to and deletion of certain Personal Information, the right to know whether their Personal Information is being shared, and the right to opt out of the “sale” of their Personal Information.
Certain California laws may define “Personal Information” differently from this Privacy Policy.
Right to Opt Out (“Do Not Sell My Personal Information”)
California residents have the right to opt out of the “sale” of their Personal Information.
To exercise this right, please email info@soigner.io with the subject line “California Request to Opt Out.”
Right to Know
California residents have the right to request disclosure of the Personal Information we collect, use, disclose, or sell about them.
To submit a request to exercise this right, please email info@soigner.io with the subject line “California Request to Know.”
Please specify in your request the details you would like to know, including the specific categories or pieces of information you wish to access.
Right to Delete
California residents have the right to request deletion of the Personal Information we have collected or maintained about them.
To submit a request for deletion, please email info@soigner.io with the subject line “California request to delete.”
Where required by the CCPA, please specify in your request the information you would like us to delete, including all Personal Information to which your request applies.
Right Not to Be Discriminated Against
You may not be discriminated against for exercising any of your rights under the CCPA, as prohibited by California Civil Code §1798.125.
Financial Incentives
From time to time, we may offer free shipping or occasional discounts on orders to consumers who provide their email address, telephone number, and/or ZIP code for the purpose of receiving marketing communications.
Consumers may opt in by entering their information into the form displayed upon their first visit to the Site.
Consumers may opt out of marketing communications at any time by following the instructions provided in those communications. You may also exercise your rights at any time by emailing info@soigner.io.
These financial incentives are not discriminatory in nature and are permitted under the CCPA.
Identity Verification
If you submit a request to exercise your rights under the CCPA, we may require certain information to verify your identity. The information required to verify your identity will depend on your previous interactions with us and the sensitivity of the Personal Information involved.
We will respond to your request as required by the CCPA. If we deny your request, we will explain the reason for the denial.
Authorized Agent
If you would like an authorized agent to submit a request on your behalf, please email info@soigner.io for instructions regarding the required documentation and procedures.
Shine the Light Law
California residents have the right, once per calendar year, to request and receive certain information regarding whether we have disclosed their Personal Information to third parties that do not share our brand name and that may use such information for their own direct marketing purposes during the preceding calendar year.
To make such a request, please email info@soigner.io and include your full name, email address, and mailing address in your message.
In response to your request, we will provide you, at no cost, with information regarding the sharing of your Personal Information with such third parties and an explanation of the means available to you to opt out of such information sharing.